Contact Us

Questions? Give us a call or submit an inquiry and we’ll get you some answers.

Get in Touch With Us

See the contacts and links below to help with your questions.

Customer Service

M-F 8:00 a.m. to 20:00 p.m. EST.

1-877-263-8772

File a Claim

Submit an insured claim online.

File a Claim

View InsureShield® Services

See options for your business.

Select Coverage

Let’s make sure we get you to the right place.

UPS® Claims

Submit or manage a UPS® claim.

UPS® Package Status

Details on shipping, tracking and delivery.

Track Package

UPS® Billing & Payment

Questions about your UPS invoice or UPS account.

UPS Billing Center

Take a look at our shipping insurance options and see what works for your business.