Whitepapers & Guides 

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Whitepapers & Guides 

Learn how InsureShield® shipping insurance can help you and your business succeed.

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Insights to Help Your Business

2022 Freight Shipping Survey

Learn about the realities associated with shipping freight straight from the people who do it every day.

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Insights to Help Your Business

UPS Capital Unveils How Merchants Can Thrive Amid Surge in Global eCommerce

Use these key insights and solutions to enhance your 2024 shipping experience and equip you with the ability to thrive in the rapidly evolving eCommerce landscape.

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Whitepapers & Guides

The Return of the Goods: A Merchant’s Playbook for Winning at Reverse Logistics
In today's evolving global economy, reverse logistics has emerged as a critical component of supply chain management, driven by the rapid growth of online shopping and shift in consumer behavior.
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Insights to Help Your Business

SMB Shipping Pulse Check Report: How Shipping Experience is Driving CX

Learn how shipping experience is a key component to CX

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Insights to Help Your Business

SMB Shipping Pulse Check Report: How Shipping Experience is Driving CX

Learn how shipping experience is a key component to CX.

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Insights to Help Your Business

Top 3 Ways to Prioritize Customer Experience in the Post-Purchase Journey

Let's dive into each of these trends to understand how they’re shaping the future of customer experience.

Insights to Help Your Business

Technology is Driving the Future of Shipping and the Supply Chain

The shipping industry is transforming

Shipping Challenges Statistics of what challenges AI can solve for

Insights to Help Your Business

Revolutionizing eCommerce:  UPS Capital Unveils AI-Driven Future of Shipping and Customer Satisfaction

Rapid eCommerce growth drives unprecedented shipping challenges

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Insights to Help Your Business

Unlock the Secrets of the Upcoming Holiday Shopping Trends

Welcome to The Ultimate 2023 Holiday Shopping Trends Guide!

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Insights to Help Your Business

eCommerce Healthcare and Delivery: Annual Checkup

Examining the transformative trends shaping the healthcare supply chain in eCommerce.

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Insights to Help Your Business

Personalized Shipping Experiences: The Next Frontier for eCommerce Report

Learn what consumers are looking for in an online experience.

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Insights to Help Your Business

2022 Last Mile Report

An exclusive look at same-day delivery risks and rewards.

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Insights to Help Your Business

2022 State of Shipping Study

Prepare for delivery challenges with UPS Capital’s exclusive report.

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Shipping Guides

We're here to answer your questions about shipping insurance. Learn more about how we can help safeguard your business.

InsureShield Coverage: FAQ Guide

Whether you are a new customer or returning, this guide will help you answer your top questions.

Claims Guide

Take the stress out of filing claims with our Claims Guide. Learn more about how to properly file your claims, our InsureShield Online Portal, and what documents you need to support your claim.

Climate Risk Guide

Extreme weather can call for extra protection. Our Climate Risk Guide will break down a few ways to safeguard against disasters.

Get Shipping Insurance

Ready to protect your shipments?  See what coverage is best for your business.