Resources

Hands holding a tablet with a online fashion shop on the screen

Resources

Get the tips and insights you need for your business to succeed.

Insights

Read articles and access research for up-to-date insights and trends to help your business.

Preparing for Peak Shipping Season 2024: 7 Tips for Success

Preparing for Peak Shipping Season 2024: 7 Tips for Success

Here is your guide on how to prepare for peak season for shipping as an e-commerce business in 2024.

Male and female looking in a jewelry store display window

How to Prepare for Black Friday and Cyber Monday

Black Friday and Cyber Monday are great opportunities for your business to thrive. Use this complete guide to help prepare your e-commerce business for the online shopping holiday rush.

Three packages sitting on the porch of a closed business

Complete Guide to the Cost of Shipping Insurance

Compare carrier rates and discover the benefits of an InsureShield^® policy.

What Is Shipping Insurance?
Understanding Shipping and Estimated Delivery Dates
Complete Guide to the Cost of Shipping Insurance

More Insights

Whitepapers & Guides

The Return of the Goods

20240807_UPSC_ReturnLogistics_Phase1_Shareables

The Return of the Goods

The Return of the Goods: A Merchant’s Playbook for Winning at Reverse Logistics, commissioned by UPS Capital, examines challenges merchants face with increased returns amidst an eCommerce boom and explores innovative solutions to streamline reverse logistics processes and minimize costs.

2024 Midyear Guide to Shipping Excellence

The 2024 Mid-Year Guide to Shipping Excellence, commissioned by UPS Capital, examines primary shipping-related obstacles faced by merchants amidst booming business and what they are doing to strengthen their supply chain and ensure success.

The Future of Package Delivery

Learn how we're partnering with Google Cloud and using DeliveryDefense's Big Query and Striim for A.I secured package delivery.

SMB Shipping Pulse Check Report: How Shipping Experience is Driving CX

Learn how shipping experience is a key component to CX.

The Return of the Goods: A Merchant’s Playbook for Winning at Reverse Logistics
2024 Midyear Guide to Shipping Excellence
The Future of Package Delivery
Revolutionizing eCommerce: UPS Capital Unveils AI-Driven Future of Shipping and Customer Satisfaction

More Whitepapers & Guides

Customer Stories

Learn how InsureShield shipping insurance can help you recover from loss and damage.

“The power of UPS Capital’s name, their mission and quality of coverage give customers peace of mind that they are protected.”

- William “Bill” Alcorn, Founder and President BikeFlights

Read Their Story

Electronics store with a variety of items

“Absolutely a great process, especially the time savings on filing claims, and the quicker payouts.”

- Jimmy Garson, CEO DataVision

Read Their Story

"Our customers entrust us with their most prized possessions and being able to extend that comfort during transport is a game changer. Knowing their items are protected from the time they leave their home and return back is a whole other service on top of our services."

-Leather Spa