Resources To Get You Started

We're here to help. Access the latest DeliveryDefense tips and recommendations to keep your business sailing smoothly.

Beyond the Score

Take proactive steps with DeliveryDefense™ Shipping Intelligence to help ensure streamlined operations and satisfied customers.

Leverage DeliveryDefense Address Confidence scores to take proactive shipping measures and make internal process changes
Reduce post-delivery losses by up to 40% without compromising your customer experience
Utilize the recommendations below for addresses that fall below your confidence score threshold.

Recomendations	How does it work?
InsureShield^® Shipping Insurance	Add shipping insurance to protect packages from loss, damage, and porch pirated theft.
UPS Access Point^® Locations	Reroute packages to one of the more than 22,000 UPS Access Point locations in the US to ensure smooth deliveries and optimize the customer experience.
Adult Signature Required	Require an adult signature upon delivery for at-risk packages.
Adjust Returns Process to Reduce Impact of Empty Box Returns	Delay customer refunds until the returned item is in hand, or leverage a “no box, no label” solution such as through Happy Returns.

DeliveryDefense is a strategic advantage.

By minimizing losses, saving valuable time, and optimizing resources, it empowers businesses to navigate e-commerce complexities seamlessly.