Insurance coverage is underwritten by an authorized insurance company and offered through UPS Capital Insurance Agency, Inc., a licensed insurance producer. All descriptions or illustrations of coverage are provided for general informational purposes only and do not in any way alter or amend the terms, conditions, or exclusions of any insurance policy or program.  For certain users, you may elect to protect your shipment under a policy of insurance, but you are not an insured under the policy. In the event of a loss covered under such policy, any resulting claim payment will be directed to you as a loss payee.  Insurance coverage is not available in all jurisdictions, on all shipments, or to all customers.   

DeliveryDefense™ services are offered through UPS Capital Corporation. UPS Capital Corporation reserves the right to change or cancel any DeliveryDefense service at any time. Each DeliveryDefense service is governed by the applicable terms and conditions and certain limitations and exclusions apply. This document/site is for informational purposes only, is intended only as a brief summary of the services, and does not constitute a contract, agreement, or offer of any kind, with respect to any DeliveryDefense service or other subject matter described herein. DeliveryDefense services may not be available in all jurisdictions. Statistics are valid as of the last day of the most recently ended calendar quarter. Actual scores are based on delivery, claims and other data collected during the 24 months preceding the date the score is rendered. 

Certain statistics in our social media, advertising and marketing materials are based on aggregated insurance product data collected by UPS Capital Insurance Agency, Inc. during the period of four consecutive fiscal quarters ending the prior calendar year.  Individual results may vary.